Returns & Exchanges
At GreenPan, we want you to love your healthy ceramic nonstick cookware, which is why we offer a 90-day return window for items in their original condition and packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Cookware
Securely place the items in their original packaging, ensuring all lids and accessories are included to prevent damage during transit.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing